Inspector Monique Rollin retired as a member of the Sault Ste. Marie Police Service in January 2019 with over 31 years’ experience in policing. She has been trained by the US Coast Guard in tactical response, mass casualty disaster response and incident command to international levels. Monique has now taken on private consulting including a position as Vice President and Director of Training for Canadian Critical Incident Inc. and develops curriculum and delivers training to Incident Commanders, Crisis Negotiators, 911 Communicators, Front-line Supervisors and Special Constables on crisis/hostage negotiations, major incident command and crisis de-escalation.